Home care services

Care that fits the day you're actually having.

Most people who call us aren't sure what they need yet — and that's usually the right place to start. One short conversation, a free home visit, then a plan we change as life changes. We start small and add what helps.

What we do, in detail

The services NK Community Healthcare provides — described properly.

Personal care

Personal care, on a routine that fits the morning

Help with the start of the day, the end of the day and everything quiet in between — washing, dressing, mobility, continence support and medication prompts, delivered with the kind of patience that doesn't watch the clock.

Morning and evening routines, planned around how you've always done things
Discreet help with bathing, dressing and continence
Medication prompts and pre-arranged dossette boxes
Mobility and transfer support, with carers trained for moving and handling
Same faces wherever possible — continuity over agency-roulette

Companionship

Companionship & wellbeing

An hour with someone who actually listens, plus a hand with whatever needs doing while they're there. Companionship visits keep the days from running together — a walk, a cup of tea, a trip to the high street, a reassuring presence.

Conversation, hobbies, gentle activity and company at meals
Local outings — Markeaton Park, the high street, a friend's house
Help with letters, prescriptions, online forms and appointments
Family-and-friends education so the support continues when we're not there
A respectful, dignified presence — never rushed

Meals & housekeeping

Meals, light housekeeping & errands

The practical bits that keep a home running. We'll cook a proper meal you'd actually want to eat, change the bed, run the hoover round and pick up the prescription on the way back — so the family visit isn't spent catching up on chores.

Meal preparation to dietary needs — diabetic, soft-food, low-salt
Light housekeeping: laundry, bedding, bathroom, kitchen
Shopping trips and errands locally in Derby
GP, dentist and hospital appointment escort
Pet feeding and small-animal care, where it helps the household

Respite & family support

Family education & respite

Caring for a relative is rewarding and exhausting in roughly equal measure. We work alongside families — training where it helps, stepping in for planned respite, covering the weekend so you can have one.

Planned respite blocks — a few hours a week, a long weekend, a fortnight
Practical training for family carers (transfers, medication, dignity)
Help understanding CQC, attendance allowance and local-authority funding
A single phone number when something changes — no call-centre
Care plans reviewed with the family, not just for them

Three rough shapes of support

Most arrangements look like one of these — though boundaries are flexible.

Visiting care

From 30-minute visits, scheduled at the times of day that matter — morning routine, lunch, medication round, evening settle.

Help getting up, washed and dressed
Breakfast and a medication prompt
A check-in before bed

Personal care + companionship

Longer visits that combine practical help with conversation, a walk, or a trip to the GP. Designed for clients who don't want to feel rushed.

A weekly trip to a favourite cafe in town
Light housekeeping and a hot meal
Company through a long afternoon

Live-in & overnight care

A continuous presence — through the day, the night, or both — for clients with more complex needs or families who need respite.

Recovery after a hospital stay at the Royal Derby
A few weeks of respite while a family carer takes a break
Sleeping or waking nights as needs change

Support	Visiting	Personal + companion	Live-in / overnight
Personal care (washing, dressing, toileting)	●	●	●
Medication prompts and administration	●	●	●
Meal preparation and feeding support	●	●	●
Light housework and laundry	○	●	●
Companionship and outings	○	●	●
Mobility support / hoist transfers	○	●	●
Continence and stoma care	○	●	●
End-of-life and palliative care	○	○	●
Sleeping and waking nights	○	○	●

We'll confirm the exact scope and cost on a no-obligation home visit — every family's situation is different and we don't price-list things we haven't looked at.

How it starts

One call, one visit, then a plan.

1
A short call
Tell us roughly what's happening — the person you're calling about, what changed, what time of day worries you most. Five minutes.
2
A free home visit
We come to you, usually within a week. We meet the person you're calling about, look at the practicalities, and tell you honestly what we can offer.
3
A written care plan
We write a plan that says what we'll do, when, and what it costs. It's yours to keep — no commitment yet.
4
A first visit
When you're ready, we send the carer we matched. Same person each time wherever rotas allow.
5
Reviews as life changes
Reviews every six months as standard, plus any time something shifts. We never lock you in.

Arrange a free home visit Call 07447 085085

Need care for someone you love?

Let's start with a conversation, not a sales pitch.

We'll come to you for a free, no-pressure home visit — usually within a week of your call. We'll tell you honestly what we can offer, what we can't, and roughly what it costs.

Arrange a home visit Call 07447 085085